Privacy Notice

1. Owner of the file

Legal holders of this web site and therefore the file with personal data which will include the data collected and processed from this website are TIENDANIMAL COMERCIO ELECTRÓNICO DE ARTÍCULOS PARA MASCOTAS SL entities, with an address of contact situated in c / Ciro Alegría 13-15, Pol. Ind. Guadalhorce C.P. 29004 Málaga, phone 900 844 062 and email address

2. Collected data

You can visit this website without providing any personal data, however there are various options of registration, consultation or order forms where personal data are collected. TIENDANIMAL only collects the personal data that are needed to manage orders, respond to your questions or queries or publish advertisements that send us.

In addition, we will include them in our files any additional information you provide us through the purchase of our products, or contact forms.

1. Use and purpose of the data collected and collected personal data for the following purposes:

-Registration and management users: all information you provide in the registration form is used for the management of the users of the website. TIENDANIMAL will not admit attempts of false records or they replace the identity of individuals or companies, providing false information in the registration form will imply low automation of the user. TIENDANIMAL reserves the right to verify the information provided by the user through phone verification.

-Orders management: when you purchase a product from our online store, the data you provide will be used to process, send and check the products purchased. Only the data required for shipping, billing and collection of the requested products, are communicated to third parties (banks, boxes of savings and other management entities of means of payment on-line such as paypal, as well as transport and logistics companies) for the purposes of managing payment and send you the products purchased.

-Management and customer loyalty: the personal data you provide us with user registration forms will be used also for the purpose of management of customers and inclusion in the agenda of loyalty of clients that includes the issuance of the TIENDANIMAL customer card

-Forwarding of information: all the information entered in the registration or order forms will be used also, to send you information of interest about the news of the web page, news of interest about pets, as well as promotions and offers for our products and services. This information is sent by postal and/or electronic means. Users who do not wish to receive such information must not check the box "Would like to receive the newsletter of TIENDANIMAL" or let us know at the address of electronic mail to

-Answer queries: The personal data you provide us with through forms of consultations products or veterinary clinic will be used to answer questions and queries raised.

-Publish announcements: The personal data included in the section called "Bulletin Board" form will be used for publication on our website of the ads in connection with their pets send us. The publication of personal data of third parties in this section is not allowed. If it detects that your personal information without their consent have published please contact and we will proceed to its immediate withdrawal.

2. Use of Cookies

Our website uses devices of implantation of cookies that will allow you to login automatically and facilitate us the gathering of information about the habits of visits and behavior within our website, this will help us to improve our website, but if you don't want these files to be installed on your computer, you can block them in the options for cookies in your internet browser.

3. Updating data

At TIENDANIMAL we strive to maintain the current data, however we ask that you change in your user profile data that are obsolete or incorrect.

4. Communication of personal data to third parties.

TIENDANIMAL, did not intend to disclose your personal data beyond the cases in which a law obliges us (public administrations, administrative authorities or judicial etc) or which are necessary for payment (paypal, banks or savings boxes) or delivery of the products purchased (Messaging, logistics or transport companies). Likewise if during the purchase process is identified as a partner in Travel Club and provides the number of card to accumulate the points corresponding to your purchase, you should know that the corresponding data to your Travel Club card and the amount of your order number will be transmitted to travel AME S.A. for the accounting of the points acquired in its purchase.

5 Security

TIENDANIMAL uses technologies appropriate to the State of current technology, to protect your data and personal information, so our website is stored on secure servers protected against the most common attacks. We must nevertheless remind you that there is not invulnerable technology and should therefore be the means at its disposal to maintain the level of security of your data, especially recommend that you use strong passwords for access to your user account, with at least 8 characters who alternate numbers, uppercase letters, lowercase and special characters. We recommend also to change your password regularly (at least once a year) and to any suspicion that a third party may know it, proceed with their immediate modification.

6. Exercise of rights

At any time you may exercise your rights of access, rectification, cancellation and opposition by sending the application of corresponding period together with copy of the official document that identifies you (identity card, driving licence or passport) to the e-mail address as well, in this same e-mail address may request your unsubscribe from user when it sees fit and to unsubscribe in the system of receiving communications electronically.

If you have any questions on how to exercise these rights please contact the website of the Spanish data protection agency, or our email customer

7. Changes in the terms of this privacy policy

This privacy policy is dated 05/08/20111.